FAQ

Kerala, start to finish. Our cashews are sourced and processed in Kerala, and Laya checks every batch at the source before it's packed.

It's the cashew grade: about 240 whole nuts per pound. The smaller the number, the bigger the nut. W240 is a large, premium, whole grade. Most of our flavours use W240. Strawberry uses W320. Try the size slider.

Yes. We roast and pack in small batches, so your pack is fresh, flavourful and crunchy.

No. We use carefully chosen ingredients and no unnecessary artificial preservatives.

Delivery is free on orders above ₹1500. Below that, it's a flat ₹60 anywhere in India. Pickup from our store in Angamaly is always free.

Yes! Choose "Pickup" at checkout. We'll message you on WhatsApp when it's ready to collect from our store in Vengoor, Angamaly (near Viswajyothi School).

We dispatch within 1–2 business days. Kochi and Coimbatore usually take 1–2 days, the rest of South India 2–4 days, and the rest of India 3–6 days.

Use the Track order page with your order number and phone number. We'll also WhatsApp you the courier tracking link once it ships.

UPI (GPay, PhonePe, Paytm), debit and credit cards, netbanking and wallets, all through a secure payment gateway. We don't offer cash on delivery.

Of course. Build a gift box (₹100 for the box and a printed note card), or just add a gift note at checkout, then enter the recipient's address. We don't include a price slip in the parcel.

Contact us within 24 hours of delivery with your order number and photos of the product and packaging. We'll arrange a replacement or refund. See our refund policy.

Keep them in our resealable zip-lock pouch, or move them to an airtight container. Store somewhere cool and dry, away from moisture and sunlight.

Yes: weddings, festivals, office gifting and more. WhatsApp us with the quantity and date.

Yes, any time before it's shipped. WhatsApp or email us with your order number. Once dispatched, it can't be cancelled.